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Facial Recognition23 articlesFrictionless Entry4 articlesPOS Asset Protection18 articlesLicense Plate Recognition2 articlesResponsible Gaming8 articlesCompany & Brand4 articlesIntegrations1 articleStadiums & Venues1 articleeConnect University3 articlesCases5 articlesDashboards2 articlesBest Practices6 articlesBlogRead the blog →White PapersComing soon
VideoLicense Plate Intelligence: The Live Lot DashboardThe live lot dashboard for license plate intelligence.VideoOn the Road: The Arrow Security RoadshowOn the road with the Arrow Security roadshow.VideoPOS in Real Time: Fraud Caught as It HappensPOS fraud caught in real time as it happens.VideoRed Light, Green Light: Frictionless VIP EntryFrictionless VIP entry with Red Light, Green Light.VideoSelf Exclusion: Stop Barred Guests at the DoorStopping barred guests at the door with self-exclusion.VideoThe Association Engine: One Face Becomes a NetworkHow eConnect draws a whole network from a single face.VideoThe Future of Stadium SecurityThe future of stadium security.VideoeConnect and Mirasys: Connected SurveillanceeConnect and Mirasys, connected surveillance.VideoeConnect in Motion: The Company ReeleConnect's company reel, in motion.VideoAdvanced LPR: Plates Tied to PeopleAdvanced LPR ties plate reads to the people driving.VideoGreen Light Access: Recognized in an InstantGreen light access, recognized in an instant.VideoMeet eConnectAn introduction to eConnect.VideoNo ID, No Line: Your Face Is the PassNo ID, no line: your face is the pass.VideoPOS Protection: Every Void Tied to the VideoPOS protection: every void tied to the video.VideoSelf Exclusion: Why It MattersWhy self-exclusion matters.VideoSkip the Line, Not the SecuritySkip the line, not the security.VideoFacial Recognition SaaS for Casinos, With Henry ValentinoFacial recognition SaaS for casinos, with Henry Valentino.VideoFighting Human Trafficking on the FloorFighting human trafficking on the casino floor.VideoInside eConnect University: The TG&H WebinarInside eConnect University: the TG&H webinar.VideoStreamline Venue Entry: Red Light, Green LightStreamlining venue entry with Red Light, Green Light.VideoeConnect at G2E 2025eConnect at G2E 2025.VideoRed Light, Green Light: The 2026 WalkthroughA 2026 walkthrough of Red Light, Green Light.VideoSearch by Face: Find Anyone Across Your PropertySearch by face to find anyone across your property.VideoSelf Exclusion: Enforcement That WorksSelf-exclusion enforcement that works.VideoWhere Safety Is Not Optional: The Venues We ProtectThe venues we protect, where safety is not optional.VideoEnhancing Casino Security: Combating Human TraffickingEnhancing casino security to combat human trafficking.GuideCreating a Tag Action in eConnect Facial RecognitionIn this video, Nic demonstrates how to create a Tag Action in eConnect’s Facial Recognition system. Tag Actions define what happens when a tagged individual is detected — such as triggering an alert, sending an email, or showing a popup.GuideHow to Add an Advanced Query in eConnect POS ConnectLearn how to create and add Advanced Queries in eConnect POS Connect to filter data, detect fraud, and enhance transaction investigations.GuideHow to Add an Attachment to a Case File in eConnectLearn how to add attachments to a case file in eConnect Case Management to organize evidence, reports, and documentation in one place.GuideHow to Change Dashboard Graph Colors in eConnectFollowing these best practices ensures your dashboard visuals remain clear, professional, and easy to interpret for all team members.GuideHow to Create a Dashboard in eConnect (Quick Tutorial)In this quick tutorial, Nic shows you exactly how to create a custom dashboard inside the eConnect platform. Dashboards help you visualize data from facial recognition, LPR, POS Connect, and more — all in one place.GuideHow to Add Different Incident Types to a Case in eConnectLearn how to add and manage different incident types in eConnect Case Management to standardize reporting and streamline investigations.GuideHow to Adjust Grid Columns in eConnect POS ConnectIn this video, Nic shows you how to customize the Grid View in eConnect’s POS Connect module by adjusting column order, size, and visibility. This allows you to focus on the most relevant transaction details for your workflow.GuideHow to Customize Your User Settings in eConnectCustomize your eConnect user settings in seconds—switch themes, set colors, update alerts, and personalize your interface for daily surveillance or operations use.GuideHow to Enable Auto Refresh on Your Dashboard in eConnectLearn how to enable Auto Refresh in eConnect dashboards to keep data current and improve real-time monitoring across surveillance and operations.GuideUsing the Faces & LPR Summary View in eConnectLearn how to use the Faces & LPR Summary View in eConnect to filter time ranges, interact with graphs, and drill into detailed subject data with linked video.GuideHow to Access Associations in eConnect Facial RecognitionIn this video, Nic shows you how to access the Associations view within eConnect’s Facial Recognition system. The Associations tool allows you to uncover relationships between individuals based on shared presence — like entering the property at the sGuideHow to Associate a Camera to a POS Terminal in eConnectIn this video, Nic walks through how to associate a surveillance camera with a Point-of-Sale (POS) terminal inside eConnect. Linking video to transaction data enables faster, more accurate reviews of POS activity, helping identify theft, fraud, or trGuideHow to Customize Your Settings and Profile in eConnectLearn how to customize your user settings and profile in eConnect — update your theme, alerts, and preferences for a more efficient workflow.GuideHow to Export Video in eConnectLearn how to export surveillance video from eConnect for investigations, reporting, or case documentation. Quick guide to selecting footage and saving it securely.GuideHow to Add a FaceRec Live Feed to Your Dashboard in eConnectLearn how to add a FaceRec Live feed to your eConnect dashboard to monitor real-time facial recognition detections and alerts.GuideHow to Edit a Saved Query in the Query BuilderLearn how to edit saved queries in eConnect POS Connect’s Query Builder to refine filters, update search criteria, and improve data analysis.GuideHow to Save a Video to a Case in eConnectIn this video, Nic shows you how to attach a video clip directly to a case in eConnect’s Case Management system. Linking video evidence to a case keeps all related documentation in one place for easier review and reporting.GuideHow to Sign Up for eConnect UniversityLearn how to sign up for eConnect University to access official eConnect training, certifications, and digital badges that enhance your professional skills.GuideHow to Add an Enrollment Photo in eConnect Facial RecognitionIn this video, Nic shows how to add an enrollment photo to a subject profile in eConnect’s Facial Recognition system. High-quality enrollment photos are essential for accurate matching and alerting.GuideHow to Investigate a Single Employee’s Shift in eConnect POS ConnectWhat question is your article answering?Learn how to investigate a single employee’s shift in eConnect POS Connect to review transactions, verify accuracy, and identify potential issues.GuideHow to Synchronize Cameras in eConnectIn this video, Nic explains how to synchronize multiple cameras within eConnect so all video feeds display the same moment in time. This feature is essential when reviewing incidents from multiple angles.GuideHow to Use the Activity Log in eConnect CasesIn this video, Nic demonstrates how to use the Activity Log feature within the eConnect Case Management system. The Activity Log lets you track updates, actions, and notes tied to a specific case — providing a clear, time-stamped audit trail.GuideCustomizing a Dashboard in eConnect: Add a Facial Recognition CounterIn this video, Nic shows you how to customize your eConnect dashboard by adding a facial recognition counter using the Breakdown widget. You’ll also see how to rearrange and personalize the dashboard layout to fit your workflow.GuideHow to Search by Check Number in eConnect POS ConnectIn this video, Nic demonstrates how to search for transactions using a check number in eConnect’s POS Connect module. This feature lets you quickly locate a specific transaction and review its linked video for verification or investigation.GuideUsing Basic Camera Controls in eConnectIn this video, Nic covers the basic camera controls available within the eConnect platform. You’ll learn how to navigate video playback, sync multiple camera views, and jump between time ranges to quickly review footage.GuideHow to Export a Face Profile Report as a PDF in eConnectLearn how to export a Face Profile Report as a PDF in eConnect to share subject data, detection history, and investigation detailsGuideHow to Search for Multiple Items in the Query BuilderLearn how to search for multiple items in the eConnect POS Connect Query Builder to filter transactions, compare results, and detect patterns efficiently.GuideHow to Merge Similar Faces in eConnect Facial RecognitionIn this video, Nic demonstrates how to merge two similar facial profiles in eConnect. When the system detects a likely duplicate, you can combine them to improve accuracy and maintain a cleaner subject database.GuideHow to Track an Employee Across Multiple Terminals or Revenue Centers in eConnect POS ConnectIn this video, Nic demonstrates how to track a specific employee’s activity across different POS terminals or revenue centers using eConnect’s POS Connect module. This feature is ideal for identifying unusual patterns or investigating.GuideHow to Search Faces by Image in eConnect Facial RecognitionIn this video, Nic demonstrates how to use the Search by Image feature in eConnect’s Facial Recognition system. This tool allows you to upload a photo and search the database for possible matches—even if the person hasn’t been formally enrolled.GuideHow to Use Flags in eConnect POS ConnectIn this video, Nic walks through how to use Flags in the eConnect POS Connect module. Flags help you quickly identify transactions that meet specific criteria for review—such as voids, discounts, or unusual behavior patterns.GuideHow to Search Faces by Name or Description in eConnectIn this video, Nic explains how to use the Search by Name or Description feature in eConnect’s Facial Recognition module. This allows users to quickly locate subject profiles by name, notes, tags, or other identifying details.GuideHow to Use the Aggregation Tool in eConnect POS ConnectIn this video, Nic demonstrates how to use the Aggregation Tool in eConnect’s POS Connect module. This feature allows you to summarize and visualize POS data across multiple dimensions—like employee activity, terminal usage, or transaction types.GuideHow to Search Faces by Tag in eConnect Facial RecognitionIn this video, Nic demonstrates how to search for faces using Tags in the eConnect Facial Recognition system. Tags allow you to group individuals by status—such as banned, VIP, self-excluded, or under investigation—for faster filtering and alerting.GuideHow to Use the Behavior Report in eConnect POS ConnectIn this video, Nic walks through how to use the Behavior Report in eConnect’s POS Connect module. This report surfaces patterns of behavior such as excessive voids, high refunds, or suspicious transaction volumes so you can seepotential issues earlyGuideHow to Search Faces Through the Cameras Tab in eConnect Facial RecognitionLearn how to search faces through the Cameras tab in eConnect Facial Recognition to review detections and investigate directly from live or recorded feeds.GuideHow to Use the Query Builder in eConnect POS ConnectIn this video, Nic shows how to use the Query Builder in eConnect’s POS Connect module to search, filter, and analyze POS transaction data. This tool helps you create customized queries to find specific events—like voids, discounts, or transactions.GuideHow to View Subject Activity by Date in eConnect Facial RecognitionIn this video, Nic shows you how to review a subject’s activity by date within the eConnect Facial Recognition module. This feature lets you quickly identify how often a person has been on property and when.GuideIdentifying POS Event Types in eConnect POS ConnectIn this video, Nic explains the different POS Event Types in eConnect’s POS Connect module, what each one means, and how they’re used in monitoring and investigations. Each event type has an associated numeric value that can be referenced in searchesGuideUnderstanding Profile Information in eConnect Facial RecognitionIn this video, Nic walks through the Profile Information section within eConnect’s Facial Recognition module. This area holds all key data tied to a subject — including personal details, incident numbers, notes, and alert settings.GuideUnderstanding the Statistics Page in eConnect POS ConnectIn this video, Nic explains how to navigate and interpret the Statistics Page in eConnect’s POS Connect module. The Statistics Page provides an at-a-glance overview of transaction trends, employee activity, and system performance.GuideUnderstanding the Detections Page in eConnect Facial RecognitionIn this video, Nic walks through the Detections Page in eConnect’s Facial Recognition module. This view gives you access to every instance a face was detected, along with key visual, time, and confidence details.GuideUnderstanding the Summary View & Grid Page in eConnect POS ConnectIn this video, Nic explains how to navigate the Summary View and Grid Page within eConnect’s POS Connect module. These tools help you visualize and investigate POS transaction activity with linked video for fast, targeted reviews.GuideViewing Locations Detected in eConnect Facial RecognitionIn this video, Nic explains how to view all locations where a subject has been detected using eConnect’s Facial Recognition system. This feature provides insight into movement patterns and helps identify high-traffic areas or sensitive locationsWebinarCombating human trafficking with facial recognitionHow face-based detection supports trafficking interdiction at venues.GuideUsing AI to make self-exclusion easierA practical question-and-answer on running self-exclusion with facial recognition.WebinarEthical and legal implications of facial recognitionWhere the technology stands on privacy, consent, and the law.VideoFacial recognition: a case studyA walkthrough of facial recognition working in a live property.WebinarTop 5 POS scamsThe five point-of-sale scams that cost operators the most, and the tells.VideoHenry and Malcolm LinkedIn LiveA candid conversation on the state of facial recognition in gaming.WebinarFacial recognition fundamentalsA from-the-ground-up primer on how the technology actually works.
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