New York law says the casino must check the license of every guest. With one entrance, the lines went far into the parking lot. Now a returning guest looks at a device and gets a green light, and every guest is still checked.
Milliseconds
For a returning guest to get a green light
10,000
People through the doors in a weekend
1
Entrance, with a license check for every guest
our security team is beyond grateful for this. It makes their lives a million times easier.
Evan Proios
IT technologist, public sector and gaming, Jake’s 58 Casino Hotel
Jake’s 58 is one of only two government owned casinos in the country. A public benefit corporation runs it. New York law requires the casino to check the license of every person before they come in.
The property had a single entrance. On a Friday night, the line went almost halfway down the parking lot. Staff moved a couple thousand people through that front door. Every guest had to find an ID and wait for the scan.
On the first visit, security scans the license. eConnect creates a profile with the face from the license and the face from the camera. It checks the guest against the New York State ban list.
On the next visit, the guest looks at the device. If the guest is clear, the light turns green. A new guest gets a red light and goes to the ID scan.
Surveillance stays separate. Front staff never see the live camera streams. They only see a light or a profile, which the system sends through the APIs.
“I’m taking something you already gave me and giving you an easier way to take it.”
Returning guests no longer fumble for a license. Within milliseconds, the system tells staff the guest is good to go. Every guest is still checked, as the law requires.
The system also catches what people miss. The only matches that led to investigations were two cases of identical twins. The system knew something was wrong.
The IT team is a team of nine. Evan found the platform simple to run, and the cost lower than expected.
“none of this has been about getting rid of anybody, but it has made everybody a little more relaxed in their job…”
On the session:
“This costs a lot less than I would have expected it to.”
Evan Proios
IT technologist, public sector and gaming, Jake’s 58 Casino Hotel
“Your platform is is very straightforward…”
Evan Proios
IT technologist, public sector and gaming, Jake’s 58 Casino Hotel
“…these are technologies that everybody wins.”
Evan Proios
IT technologist, public sector and gaming, Jake’s 58 Casino Hotel
We will walk through it on cameras and systems like yours. Most demos take thirty minutes.
Talk to our teamFrom the eConnect webinar Skip the Line, Not the Security.
