Incident management joined to surveillance and transaction data
Omnigo runs incident and case management across gaming, healthcare, education, and public safety. eConnect connects the surveillance and transaction layers to it so an incident carries supporting evidence.
How the integration works
eConnect can push recognition hits, point of sale exceptions, plate reads, and behavior alerts into Omnigo as structured incident data. The report opens with the subject identified, the event data listed, and the video located.
Person records maintained in Omnigo, including barred individuals and persons of interest, can flow back into eConnect watchlists. The result is one subject list maintained once and enforced wherever the cameras reach.
Supporting product visual
eConnect layers on top of the systems a property already runs, binding them to one identity and one investigation record.
What the integration delivers
Multi source incident enrichment
Recognition, transaction exceptions, and other alert types can land in Omnigo as structured incident data.
Person record synchronization
Barred persons and persons of interest in Omnigo can become live eConnect watchlist entries.
Transaction linked reporting
A scored exception can arrive with the event lines and video reference attached.
Cross vertical deployment support
The same connector pattern can support gaming, healthcare, education, and public safety environments.
Where teams put it to work
Each page follows the same structure so operators can compare partners quickly: overview, workflow, capabilities, use cases, visuals, and a clear next step.
Barred person enforcement
An Omnigo barred person record can become a live entrance alert without a second manual entry.
Loss prevention case review
A scored transaction exception can open an Omnigo case with the staff member, event lines, and clip already in it.
Facility security follow up
A prior offender record can drive a real time alert at a facility entrance across an Omnigo estate.
How the data moves
eConnect reads from the partner platform, resolves identity, and returns intelligence. Nothing on the property has to be replaced to support that workflow.
Omnigo
Partner platform
eConnect
Intelligence layer
eConnect can enrich Omnigo incidents with identity, transaction, and video data while Omnigo person records synchronize into eConnect watchlists.
What changes for the team
The outcome should be a tighter response path, a cleaner investigative record, and better continuity between identity, video, and operations.
One record, one truth
Identity, video, and operational data live in the same investigation record, so compliance requests and legal holds are answered from one place.
Investigations in minutes, not days
A single photo resolves to a timeline, the associated video, and the linked events. Reviewers stop scrubbing footage and start reviewing evidence.
One subject list maintained once
Barred person data can live in one place and be enforced by every camera rather than duplicated and drifting.
Bans that actually hold
A person removed once is recognized on the next visit, whether that is next week or three years later. Enforcement stops depending on who happens to be on shift.
Request a demo for eConnect and Omnigo
We can walk through the partner workflow on systems like yours and show how the alert, identity, and video record stay connected.