Incident management joined to surveillance and transaction data
Omnigo runs incident and case management across gaming, healthcare, education, and public safety. eConnect connects the surveillance and transaction layers to it so an incident carries the evidence.
How the partnership works
eConnect pushes recognition hits, POS exceptions, LPR reads, and behavior alerts into Omnigo as structured incident data. The report opens with the subject identified, the transaction lines listed, and the video located.
Person records maintained in Omnigo — barred individuals, persons of interest, prior offenders — flow back into eConnect watchlists. The result is one subject list, maintained once, enforced everywhere the cameras reach.
What the integration delivers
Multi-source incident enrichment
Recognition, POS exceptions, and LPR reads all land in Omnigo as structured incident data.
Person-record synchronization
Barred persons and persons of interest in Omnigo become live eConnect watchlist entries.
Transaction-linked reporting
A register exception arrives with the check lines and the matching video reference attached.
Cross-vertical deployment
The same connector model serves gaming, healthcare, education, and public-safety Omnigo customers.
What it changes for the operator
Business outcomes, not feature lists. This is what the property gets out of the integration.
One record, one truth
Identity, video, and operational data live in the same investigation record, so compliance requests and legal holds are answered from one place.
Investigations in minutes, not days
A single photo resolves to a full timeline, the associated video, and every linked event. Reviewers stop scrubbing footage and start reading answers.
One subject list, maintained once
Barred-person data lives in a single place and is enforced by every camera, rather than duplicated and drifting.
Bans that actually hold
A person removed once is recognized on their next visit, whether that is next week or three years later. Enforcement stops depending on who happens to be on shift.
How the data moves
eConnect reads from the partner platform, resolves identity, and returns intelligence. Nothing is replaced.
Omnigo
Partner platform
eConnect
Intelligence layer
eConnect enriches Omnigo incidents with identity, transaction, and video data; Omnigo person records synchronize into eConnect watchlists.
Where it earns its keep
Casino barred-person enforcement
An Omnigo barred-person record becomes a live entrance alert without a surveillance agent re-keying it.
Restaurant sweethearting case
A scored POS exception opens an Omnigo case with the server, the transaction, and the clip already in it.
Campus and healthcare security
A prior-offender record drives a real-time alert at a facility entrance across an Omnigo estate.
See eConnect and Omnigo working together
We will walk through the integration on cameras and systems like yours. Most demos take thirty minutes.