Cash access and kiosk activity tied to a verified face
NRT kiosks are where cash enters and leaves the floor. eConnect binds each kiosk transaction to the person recognized in front of it, which is where cash access fraud and related risk become more visible.
How the integration works
Kiosk and cash access transactions from NRT can stream into eConnect and be matched to the face captured at the terminal at that moment. Card not present fraud, forced withdrawals, and shared card use become easier to surface because the card and the face can disagree.
Behavior alerts can run on the same cameras. Loitering at a kiosk bank, repeated declined attempts, and shoulder surfing patterns can all raise alerts with the identity already resolved where available.
Supporting product visual
eConnect layers on top of the systems a property already runs, binding them to one identity and one investigation record.
What the integration delivers
Transaction to face binding
Each kiosk withdrawal, redemption, and related cash event can be matched to the person at the terminal.
Behavior context at kiosks
Loitering and repeated attempts can be evaluated alongside the transaction and the supporting face.
Identity centered cash review
Cash access events can be grouped around the person involved instead of only around the device record.
Video ready follow up
The kiosk event stays aligned with the supporting footage for later investigation.
Where teams put it to work
Each page follows the same structure so operators can compare partners quickly: overview, workflow, capabilities, use cases, visuals, and a clear next step.
Kiosk withdrawal review
A disputed or suspicious kiosk withdrawal can be reviewed with the supporting face and event trail.
Repeated declined attempt monitoring
Repeated attempts at a kiosk bank can be evaluated against the same recognized person across sessions.
Cash access pattern review
Security can review who used the kiosk and what happened without stitching records together by hand.
How the data moves
eConnect reads from the partner platform, resolves identity, and returns intelligence. Nothing on the property has to be replaced to support that workflow.
NRT Kiosks
Partner platform
eConnect
Intelligence layer
NRT kiosk and cash access events feed eConnect so each transaction can be reviewed with identity and video context.
What changes for the team
The outcome should be a tighter response path, a cleaner investigative record, and better continuity between identity, video, and operations.
One record, one truth
Identity, video, and operational data live in the same investigation record, so compliance requests and legal holds are answered from one place.
Investigations in minutes, not days
A single photo resolves to a timeline, the associated video, and the linked events. Reviewers stop scrubbing footage and start reviewing evidence.
No system to rip and replace
The platform a property already bought, trained on, and budgeted for stays in place. eConnect adds the intelligence layer on top of it.
Bans that actually hold
A person removed once is recognized on the next visit, whether that is next week or three years later. Enforcement stops depending on who happens to be on shift.
Request a demo for eConnect and NRT
We can walk through the partner workflow on systems like yours and show how the alert, identity, and video record stay connected.