Real time recognition and audit ready search with Intellicene
Intellicene handles the video and alert workflow. eConnect supplies the recognition, the identity graph, and the audit trail needed for defensible investigations.
How the integration works
eConnect receives Intellicene camera streams, runs recognition and watchlist evaluation, and pushes each result back as an alert in the existing workflow. Assignment, escalation, and resolution stay aligned with the platform the property already uses.
Every match, enrollment, and watchlist change can be written to an audit trail. When a regulator or legal review asks who was matched, when, and by whose authority, the answer comes from a query rather than from a reconstruction exercise.
Supporting product visual
eConnect layers on top of the systems a property already runs, binding them to one identity and one investigation record.
What the integration delivers
Workflow aligned alerts
Recognition events enter the same Intellicene alert process already used by the operator.
Audit ready logging
Matches, enrollments, and watchlist edits can be logged with the acting user and timestamp.
Cross camera identity search
One face can resolve to appearances across the Intellicene camera estate.
Compliance scoped retention
Biometric templates and match records can honor jurisdiction specific retention policies.
Where teams put it to work
Each page follows the same structure so operators can compare partners quickly: overview, workflow, capabilities, use cases, visuals, and a clear next step.
Regulatory audit response
A gaming regulator requests the basis for self exclusion matches and the audit record can be reviewed directly.
Alert triage at scale
Recognition alerts route through the existing assignment rules so nothing lands on an unattended screen.
Post incident reconstruction
An incident can be reconstructed across every camera a subject passed in one identity centered search.
How the data moves
eConnect reads from the partner platform, resolves identity, and returns intelligence. Nothing on the property has to be replaced to support that workflow.
Intellicene Platform
Partner platform
eConnect
Intelligence layer
Intellicene streams feed eConnect recognition and alerts return into the existing workflow while actions can be written to an audit log.
What changes for the team
The outcome should be a tighter response path, a cleaner investigative record, and better continuity between identity, video, and operations.
One record, one truth
Identity, video, and operational data live in the same investigation record, so compliance requests and legal holds are answered from one place.
Investigations in minutes, not days
A single photo resolves to a timeline, the associated video, and the linked events. Reviewers stop scrubbing footage and start reviewing evidence.
Defensible compliance posture
Biometric privacy obligations are supported by retention policy and audit logging rather than by a vague promise.
No system to rip and replace
The platform a property already bought, trained on, and budgeted for stays in place. eConnect adds the intelligence layer on top of it.
Request a demo for eConnect and Intellicene
We can walk through the partner workflow on systems like yours and show how the alert, identity, and video record stay connected.