Synergis access control, unified with video under one identity
For properties running Genetec on both video and access control, eConnect closes the loop: the same identity record covers the camera that saw the person and the reader that let them through.
How the partnership works
Synergis cardholder and door-event data flow into eConnect alongside Security Center video. Because both sides originate in the Genetec platform, the correlation is exact: the door event, the camera frame, and the recognized identity share a single timeline.
Alerts return as native Genetec alarms. A badge-and-face mismatch, a forced door with a recognized subject present, or a watchlist hit at a restricted reader all appear on the operator’s existing Security Center workspace.
What the integration delivers
Synergis door-event correlation
Door events and camera frames share one timeline, so the badge and the face are compared exactly.
Unified Genetec alarms
Access anomalies raise native Security Center alarms on the workspace the operator already watches.
Single identity across video and doors
One eConnect subject record spans Security Center cameras and Synergis readers.
Forced-door identification
A forced or held-open door is paired with the recognized person standing at it.
What it changes for the operator
Business outcomes, not feature lists. This is what the property gets out of the integration.
One platform, one investigation
Video and access questions are answered from the same record, so nothing is reconciled by hand afterwards.
Badge sharing ends
The credential stops being an anonymous token the moment the face has to agree with it.
One record, one truth
Identity, video, and operational data live in the same investigation record, so compliance requests and legal holds are answered from one place.
Investigations in minutes, not days
A single photo resolves to a full timeline, the associated video, and every linked event. Reviewers stop scrubbing footage and start reading answers.
How the data moves
eConnect reads from the partner platform, resolves identity, and returns intelligence. Nothing is replaced.
Genetec Synergis
Partner platform
eConnect
Intelligence layer
Synergis door events and Security Center video share one eConnect identity timeline; anomalies return as native Genetec alarms.
Where it earns its keep
Restricted-area breach
A forced door on the count-room corridor raises a Security Center alarm naming the recognized person present.
Credential-sharing audit
Synergis badge reads that disagree with the recognized face are reported across the estate in one query.
Visitor escort compliance
A visitor recognized without their escort in a restricted corridor triggers an alarm.
See eConnect and Genetec Access Control working together
We will walk through the integration on cameras and systems like yours. Most demos take thirty minutes.