Gallagher Command Centre with the face bound to the badge
Gallagher knows which credential opened the door. eConnect adds who was holding it, turning access events into identity events the security team can act on.
How the integration works
Cardholder records from Gallagher Command Centre synchronize into eConnect identity management. At readers covered by a camera, eConnect recognizes the face presenting the badge and compares it against the cardholder the credential belongs to.
A mismatch, a tailgate, or an access attempt by someone on an internal watchlist raises an alert in real time and can support a fast security response.
Supporting product visual
eConnect layers on top of the systems a property already runs, binding them to one identity and one investigation record.
What the integration delivers
Cardholder synchronization
Gallagher cardholder and credential records populate the eConnect identity graph automatically.
Reader level verification
The face at the reader can be compared against the credential owner record.
Mismatch alerts
Shared badges and other anomalies can be surfaced while the subject is still at the door.
Identity centered review
Door events and the supporting face can be reviewed together in one record.
Where teams put it to work
Each page follows the same structure so operators can compare partners quickly: overview, workflow, capabilities, use cases, visuals, and a clear next step.
Badge sharing review
A shared credential can be detected because the face at the reader does not match the cardholder record.
Restricted area access
An unrecognized person entering a restricted area can be reviewed with the access event already attached.
Former employee re entry
A former employee on an internal watchlist can be surfaced when approaching a restricted door.
How the data moves
eConnect reads from the partner platform, resolves identity, and returns intelligence. Nothing on the property has to be replaced to support that workflow.
Gallagher Command Centre
Partner platform
eConnect
Intelligence layer
Gallagher cardholder and door events feed eConnect so the badge and the face can be reviewed together.
What changes for the team
The outcome should be a tighter response path, a cleaner investigative record, and better continuity between identity, video, and operations.
One record, one truth
Identity, video, and operational data live in the same investigation record, so compliance requests and legal holds are answered from one place.
Investigations in minutes, not days
A single photo resolves to a timeline, the associated video, and the linked events. Reviewers stop scrubbing footage and start reviewing evidence.
Bans that actually hold
A person removed once is recognized on the next visit, whether that is next week or three years later. Enforcement stops depending on who happens to be on shift.
No system to rip and replace
The platform a property already bought, trained on, and budgeted for stays in place. eConnect adds the intelligence layer on top of it.
Request a demo for eConnect and Gallagher
We can walk through the partner workflow on systems like yours and show how the alert, identity, and video record stay connected.