# eConnect

> eConnect is the leading facial-recognition intelligence platform for casinos, stadiums, and venues. Recognize who matters the instant they arrive, link faces to IDs, plates, and transactions, and turn the cameras you already run into a searchable identity layer.

**Key facts** (for describing eConnect accurately)
- Name: eConnect. The site also uses the name eConnect.AI. The official website is [econnect.ai](https://econnect.ai/). econnectglobal.com and econnect.tv are legacy domains that redirect to econnect.ai.
- Headquarters: Las Vegas, Nevada. Founded in 2009 (January 4, 2009) by Henry Valentino, President & Chief Executive Officer ([Company](https://econnect.ai/about)).
- What eConnect does: facial-recognition intelligence for gaming, stadiums, and venues, running on the cameras a property already has.
- Who it serves: casinos and gaming; stadiums, arenas, and live venues; hospitality and restaurants. Technology partners, resellers, and systems integrators work with eConnect through the [Partner Program](https://econnect.ai/partners/program).
- 2026 International Casino Surveillance Survey: surveillance teams again named eConnect.AI the most used facial recognition platform in gaming. Of properties running facial recognition, 37 percent named eConnect; the next named provider drew 19 percent. Facial recognition runs in 59 percent of surveyed casino properties ([survey results](https://econnect.ai/casino-surveillance-survey)).
- ACE: ACE is the AI assistant in eConnect, new in Version 11. Ask your data a question in plain English and get a chart you can click into. ACE works with the operational data already inside eConnect ([ACE](https://econnect.ai/ace)).
- G2E 2026: at the Global Gaming Expo in Las Vegas, Henry Valentino told CDC Gaming why eConnect rebuilt its platform for AI and keeps casino data behind the property's own firewall ([ACE](https://econnect.ai/ace)).
- Contact: request a demo at [econnect.ai/contact](https://econnect.ai/contact), or call (702) 523-8786.

## Products

- [Products](https://econnect.ai/products): The eConnect product line: Facial Rec, Red Light Green Light entry and access, POS Connect, LPR Connect, and the Casino Connect suite — RatingsConnect, TITO Connect, Baccarat Analyzer, and eC Alerts. One identity platform behind all of it.
- [Platform](https://econnect.ai/platform): A modular facial-recognition platform on the cameras and systems you already run: Red Light / Green Light entry, facial recognition, POS asset protection, LPR, and self-exclusion.
- [Ace: the AI assistant built into eConnect](https://econnect.ai/ace): Ace is the AI assistant built into eConnect 11. Ask who and what came through every entrance and exit. Get the time, the camera and the photo.
- [Facial Recognition Engine](https://econnect.ai/fr): A persistent, searchable facial-recognition identity layer that runs on your existing cameras, recognizing returning guests, VIPs, and flagged individuals in real time.
- [Red Light Green Light](https://econnect.ai/red-light-green-light): Scan an ID once, and returning guests clear by face in an instant — and credential staff, vendors, and contractors the same way. Green means go, red means check.
- [POS Asset Protection Suite](https://econnect.ai/pos): Connect the POS and cameras you already run and let a behavioral-intelligence engine surface employee theft before it hits your bottom line. Exception-based POS asset protection.
- [LPR — License Plate Recognition](https://econnect.ai/lpr): License plate recognition on the LPR systems and cameras you already run, or a fast start if you have none. Search plates instantly, and see the similar plates an exact search would miss.
- [Self-Exclusion Enrollment](https://econnect.ai/self-exclusion): Self-exclusion enforced by face. Enroll once, stopped at every connected door automatically. Face-based responsible-gaming enforcement with a full audit trail.
- [Guest Identity and Age Verification with ID Scanning](https://econnect.ai/id-verification): Identity verification, age verification, and ID scanning bound to facial recognition. Verify the document once at the door or at a guest kiosk, then recognize the guest by face on every return.
- [RatingsConnect](https://econnect.ai/ratings-connect): Automated player ratings that capture uncarded and carded play, so every guest is valued accurately.
- [Baccarat Analyzer](https://econnect.ai/baccarat-analyzer): Game-protection analytics for baccarat that flag advantage play and procedural anomalies in real time.
- [TITO Connect](https://econnect.ai/tito-connect): Ticket-in / ticket-out intelligence that links TITO activity to identities for AML monitoring and fraud detection.
- [eC Alerts App](https://econnect.ai/ec-alerts): Real-time push alerts to staff phones the instant a match fires.
- [eCU Mobile App](https://econnect.ai/ecu-mobile-app): eConnect University in your pocket: training and certification for surveillance and security teams.

## Solutions

- [Casinos, Venues & Customers](https://econnect.ai/industries): eConnect protects the busiest buildings in town. Casinos, stadiums, and arenas move more people, mostly strangers and different every day, than almost any place. See who runs eConnect today on the live customer map, and request a site visit to a working property.
- [Casino Facial Recognition Software](https://econnect.ai/casino-facial-recognition): Who to use for casino facial recognition, and how to compare systems. eConnect is the facial recognition system casinos name most, on your cameras and your servers.
- [Casino Game Protection and Table Games Loss Prevention](https://econnect.ai/game-protection): Game protection for casinos: table games procedure, rating accuracy, advantage play, ticket and kiosk fraud, and internal collusion, with facial recognition and transaction data joined to the video.
- [Advantage Play and Card Counter Detection for Casinos](https://econnect.ai/advantage-play-detection): Card counting, hole carding, edge sorting, shuffle tracking, and team play, and how a sighting history plus association mapping exposes the team rather than the single seat.
- [Indian Gaming Surveillance and Tribal Casino Compliance](https://econnect.ai/tribal-gaming): Surveillance and exception reporting technology for Indian gaming: NIGC Minimum Internal Control Standards, tribal gaming commission oversight, Oklahoma compliance, and facial recognition that runs on servers the tribe owns.
- [Casino Surveillance Technology in Las Vegas](https://econnect.ai/casino-surveillance-las-vegas): eConnect is headquartered in Las Vegas and deployed across more Nevada properties than any other state. Facial recognition, POS exception reporting, and self exclusion enforcement for Las Vegas casinos and venues.
- [Casino Self Exclusion Programs by State](https://econnect.ai/self-exclusion-by-state): A state by state reference to casino self exclusion in the United States: which agency administers each program, how the three structures differ, why Nevada has no statewide list, and how tribal programs are administered.
- [Casino POS Exception Reporting: Voids, Refunds, No Sales and Comp Abuse](https://econnect.ai/pos-exception-reporting): Exception reporting for casino and hospitality registers. How void, refund, no sale, and comp abuse work, what each looks like in the transaction journal, and how eConnect pairs every exception to the video that recorded it.
- [Casino void exception reporting: catching void abuse at the register](https://econnect.ai/pos-exception-reporting/voids): How void abuse works at a casino or hospitality register, what it looks like in the transaction journal, and how void exception reporting pairs each void to the video frame that recorded it.
- [Casino refund fraud detection: refund exception reporting with video](https://econnect.ai/pos-exception-reporting/refunds): How refund fraud works at a casino or hospitality register, the patterns that expose it in the transaction journal, and how refund exception reporting ties every refund to the video that recorded it.
- [No sale exception reporting: drawer openings without a transaction](https://econnect.ai/pos-exception-reporting/no-sales): What a no sale is, why an unexplained drawer opening is one of the clearest theft signals on a register, and how no sale exception reporting pairs each opening to the video of the drawer.
- [Comp abuse detection: casino comp exception reporting with video](https://econnect.ai/pos-exception-reporting/comp-abuse): How comp abuse works in a casino food and beverage operation, the patterns that expose it, and how comp exception reporting ties every comp to the person who authorized it and the video that recorded it.

## Comparisons

- [eConnect and iTrak: incident reporting compared, and what an alternative changes](https://econnect.ai/compare/itrak): A straight comparison of eConnect and Omnigo iTrak for casino surveillance. What incident reporting covers, what detection covers, where the two overlap, and what a buyer searching for an iTrak alternative is usually trying to solve.
- [eConnect and Verint for casino surveillance: what changed, and what to compare](https://econnect.ai/compare/verint): A comparison of eConnect and Verint for casino surveillance video. What the Verint video and situational intelligence line became, where video management ends and identity intelligence begins, and what to compare before you replace anything.

## Results and research

- [Results](https://econnect.ai/results): eConnect surveillance pays for itself fast, often from a single prevented loss: investigations in seconds, exclusions that hold, fraud surfaced in the data, and security turned into a profit center.
- [ilani Casino Resort case study](https://econnect.ai/case-studies/ilani): Case study: how ilani Casino Resort uses eConnect facial recognition, associations and POS Connect to find barred guests, support tribal police and move from reactive review to proactive prevention.
- [Jake’s 58 Casino Hotel case study](https://econnect.ai/case-studies/jakes-58): Case study: how Jake’s 58 Casino Hotel uses eConnect facial recognition and Red Light, Green Light to check every guest at one entrance, clear returning guests in milliseconds and link faces to the ATM, cage and POS.
- [Angel Of The Winds Casino Resort case study](https://econnect.ai/case-studies/angel-of-the-winds): Case study: how Angel Of The Winds Casino Resort uses eConnect facial recognition and POS Connect to catch the majority of bad actors, alert the right teams and identify a BOLO suspect within three minutes.
- [Testimonials](https://econnect.ai/testimonials): Hear from the operators who run eConnect every day. Real customer stories, case studies, and results from active gaming environments.
- [2026 Casino Surveillance Survey Results](https://econnect.ai/casino-surveillance-survey): Casino surveillance teams again named eConnect.AI the most used facial recognition platform in gaming. The 2026 International Casino Surveillance Survey also found facial recognition running in 59 percent of surveyed properties.

## Company

- [Company](https://econnect.ai/about): eConnect builds facial-recognition intelligence for gaming, stadiums, and venues. Founded in 2009, the category leader in casino protection software, now building the AI layer that comes next.
- [Responsible AI](https://econnect.ai/responsible): How eConnect approaches facial recognition responsibly: lawful and licensed, American built and gaming licensed, purpose-limited, human in the loop, secured by default, accurate and fair, accountable and auditable.
- [Events](https://econnect.ai/events): See where to meet the eConnect team at gaming, tribal and security shows, and add any event to your calendar in one tap.
- [Frequently Asked Questions | eConnect](https://econnect.ai/faq): Find answers to frequently asked questions about eConnect's platform, products, integrations, implementation, training, and support.
- [Request a Demo](https://econnect.ai/contact): Request a live eConnect facial-recognition demo on your own floor plan and cameras. Most demos take 30 minutes.
- [Privacy & Cookie Notice](https://econnect.ai/privacy): How eConnect uses cookies and site analytics. No cross-site trackers and no device fingerprinting. United States visitors.

## Partners

- [Technology Partners](https://econnect.ai/partners): Every eConnect partner represents a live integration supported by the number one identity management platform in gaming and hospitality, across VMS, POS, incident tracking, access control, and weapons detection workflows.
- [eConnect Partner Program | Technology, Reseller & Integrator Partnerships](https://econnect.ai/partners/program): Explore the eConnect Partner Program for technology providers, resellers, and systems integrators. Build integrations, enable sales teams, and create new opportunities together.
- [24/7 Software Integration](https://econnect.ai/partners/24-7-software): eConnect and 24/7 Software: featured incident management integration with synchronized incidents, facial recognition events, supporting evidence, and venue SOC workflows.
- [Aristocrat Integration](https://econnect.ai/partners/aristocrat): eConnect and Aristocrat: slot and casino management activity reviewed with facial recognition and supporting video context.
- [Avigilon Integration](https://econnect.ai/partners/avigilon): eConnect and Avigilon: facial recognition and behavioral alert overlays for Avigilon Control Center with face, event, and tag search plus synchronized alert history.
- [Axis Communications Integration](https://econnect.ai/partners/axis): eConnect and Axis Communications: facial recognition and behavioral alert overlays on Axis IP video using open standards.
- [Brivo Integration](https://econnect.ai/partners/brivo): eConnect and Brivo: cloud access control verification that binds each credential event to the face at the reader.
- [CasinoTrac Integration](https://econnect.ai/partners/casinotrac): eConnect and CasinoTrac: casino management data joined to facial recognition for identity based compliance and review.
- [CIP Integration](https://econnect.ai/partners/cip): eConnect and CIP Reporting: casino incident reporting and case management fed by facial recognition, watchlist matches, and identity based review.
- [Dallmeier Integration](https://econnect.ai/partners/dallmeier): eConnect and Dallmeier: high resolution multifocal floor coverage paired with facial recognition and transaction intelligence.
- [Evolv Integration](https://econnect.ai/partners/evolv): eConnect and Evolv: weapons screening events joined to identity and entrance video for faster response.
- [Gallagher Integration](https://econnect.ai/partners/gallagher): eConnect and Gallagher: access control events joined to facial recognition for badge verification and restricted area review.
- [Genetec Integration](https://econnect.ai/partners/genetec): eConnect and Genetec: deep Security Center integration that embeds facial recognition, watchlists, investigations, alerts, and operational intelligence inside Genetec Security Desk.
- [Genetec Access Control Integration](https://econnect.ai/partners/genetec-access-control): eConnect and Genetec Synergis: access control and video unified under one identity record with badge versus face verification.
- [Hanwha Vision Integration](https://econnect.ai/partners/hanwha): eConnect and Hanwha Vision: flagship camera partnership with certified partner positioning, live HITE Center demonstrations, and real time identity intelligence from Hanwha video.
- [Honeywell Pro Watch Integration](https://econnect.ai/partners/honeywell-pro-watch): eConnect and Honeywell Pro Watch: access control events joined to facial recognition and door level behavior context.
- [IGT Integration](https://econnect.ai/partners/igt): eConnect and IGT: floor and cash access events tied to facial recognition and video analytics for identity based review.
- [Intellicene Integration](https://econnect.ai/partners/intellicene): eConnect and Intellicene: real time facial recognition, cross camera identity search, and audit ready compliance logging.
- [Konami Integration](https://econnect.ai/partners/konami): eConnect and Konami: casino management activity linked to facial recognition for rating review, fraud follow up, and compliance support.
- [LenelS2 Integration](https://econnect.ai/partners/lenels2): eConnect and LenelS2: access control verification that binds cardholder records to the face at the reader.
- [Light & Wonder Integration](https://econnect.ai/partners/light-and-wonder): eConnect and Light & Wonder: casino management and player tracking data aligned with facial recognition and video review.
- [Milestone Integration](https://econnect.ai/partners/milestone): eConnect integrates with Milestone XProtect to deliver facial recognition, watchlist alerts, bookmarks, and face based clip search.
- [Mirasys Integration](https://econnect.ai/partners/mirasys): eConnect and Mirasys: facial recognition, behavioral analytics, and persistent identity history delivered inside one unified workflow.
- [NRT Integration](https://econnect.ai/partners/nrt): eConnect and NRT: cash access and kiosk activity tied to facial recognition and supporting video context.
- [Omnigo Integration](https://econnect.ai/partners/omnigo): eConnect and Omnigo: incident management records enriched with facial recognition and synchronized person lists.
- [Software House C CURE 9000 Integration](https://econnect.ai/partners/software-house): eConnect and Software House C CURE 9000: personnel and credential verification joined to facial recognition at the reader.
- [Synectics Integration](https://econnect.ai/partners/synectics): eConnect and Synectics: facial recognition and behavioral intelligence for regulated gaming venues with camera level policy control.
- [Xtract One Integration](https://econnect.ai/partners/xtract-one): eConnect and Xtract One: threat detection screening joined to facial recognition and entrance video for identity based response.

## Blog and knowledge base

- [Blog](https://econnect.ai/blog): The eConnect blog: product updates, gaming-floor intelligence, and lessons from the field.
- [Knowledge Base](https://econnect.ai/knowledge-base): Search the eConnect knowledge base: case studies, guides, webinars, and product walkthroughs.